Hello.
Our customers complains that Securepoint found virus in one of modules of our product (mftpgx.exe).
We checked control sums of that file and it was ok, and of course other AV's don't detect virus in there.
We think this is false triggering of Securepoint.
Please add us to your white list, we can send this file to you for analyzing.
[Solved]Securepoint AV found virus in our product
Moderator: Securepoint
Hello,
which product do you mean? Our Securepoint Antivirus Pro?
Maybe we can get in contact with your customers?
which product do you mean? Our Securepoint Antivirus Pro?
Maybe we can get in contact with your customers?
No, i mean our product ViPNet Client (you can read about it here http://www.infotecs.biz/products/)
Securepoint found virus in one of modules of our product
As i told before, it's not a virus, we can send it to you for analyzing.
Securepoint found virus in one of modules of our product
As i told before, it's not a virus, we can send it to you for analyzing.
Hello,
I was in contact with your german support. I got a download link to the file and tested it. The file will be analysed. If I got a Feedback I will write you.
I was in contact with your german support. I got a download link to the file and tested it. The file will be analysed. If I got a Feedback I will write you.
Update:
It looks like that our AV will not longer mark your software as an trojaner. I actually have no official feedback from the analyse, if I got it I will give u an Update.
It looks like that our AV will not longer mark your software as an trojaner. I actually have no official feedback from the analyse, if I got it I will give u an Update.
Update:
So, your software will not be longer marked as a trojaner. I installed succesfully on my VM with the AV and everything works. If you get any other problems, please contact me again.
So, your software will not be longer marked as a trojaner. I installed succesfully on my VM with the AV and everything works. If you get any other problems, please contact me again.